The Priory Hospital in Arnold has been judged as inadequate by The Care Quality Commission (CQC) following an unannounced inspection in August last year.
The service was placed in special measures following an inspection in March 2021 and remained in special measures following two further inspections in June 2021 and December 2021.
Following this latest inspection in August, the service will remain in special measures which means it will be closely monitored and re-inspected to assess whether improvements have been made.
If insufficient improvements are made, CQC will not hesitate to take further action.
Greg Rielly, CQC deputy director in the Midlands, said: “There was a lack of training for staff to support people with a personality disorder.
“The provider hadn’t met its aim of providing training for staff since our previous inspection.
“This meant that people didn’t receive a consistent approach from staff which had an impact on their care.”
“There was a lack of training for staff to support people with a personality disorder.”
Greg Rielly, CQC deputy director in the Midlands
Inspectors found that people’s privacy and dignity was not always protected.
This was primarily towards women who used the service where sanitary bins were not routinely available and led to women having to hand used items for sanitary use directly to staff.
Mr Rielly added: “We will continue to monitor the service closely and if sufficient improvements are not made and embedded
“We will not hesitate to further use our enforcement powers to ensure people receive the safe and appropriate care they deserve.”
A Priory spokesman said: “We are obviously disappointed by this report, but since the inspection five months ago, we have worked extremely hard to implement a comprehensive action plan that addresses all areas raised with us by the CQC.”
Inspectors found:
- There was not sufficient improvement to the safety of people since a previous inspection in February 2020, where the rating for safe has remained inadequate.
- The governance processes and the way the service was consistently led did not always ensure that people remained safe.
- The environment and furniture required improvement. People said that furniture was poor and not fit for purpose.
- People said there was not enough to do and were bored. There were concerns about access to psychological therapies and that activities were not age appropriate.
