Nottinghamshire County Council has shot to the top of the league tables for providing excellent public transport services.
Results in the National Transport and Highways survey showed that residents in the county expressed higher satisfaction levels than in many other parts of the country.
Bus punctuality was an area that saw a vast improvement, from ranking sixth place last year to first this year.
Lucy Che is visually impaired and uses the buses everyday.
She said: “Almost all the buses are starting to speak at every bus stop so it’s easy to know where I am.”
Some bus travellers thought that there was still some room for improvement.
Matt Wilson, a student at the University of Nottingham, said: “I get a bus from Basford which is a good twenty minutes from uni.
“It’s heaving full of people at about 7.30 in the morning and I sometimes can’t get a seat so it’s just a bit of a pain for other people as well as students.
“A bus just allotted for students would make such a difference because then it means everyone would know what time to get this bus.”
A spokesperson from Nottinghamshire County Council said: “Against a background of budget savings, the County Council has continued to develop the local transport network across the county, with the emphasis on joined-up services which give users access to places of work, training, education and other vital services at peak times of the day.”
A report on the survey is due to go before the Council’s transport and highway’s committee next week.